TESA Customer Experience Transformation Certification (CXT)
4-week certification for Customer Experience Excellence.
About this customer experience programme
What's included
- Live Zoom Sessions
- CX Toolkit & Templates
- Certificate of Completion
At a glance
Skills you'll walk away with
Each outcome is built into the programme and reinforced through practice.
Built for working professionals
Secure your place on this programme
₦200,000 · instalment plans available · Starts Oct 1, 2026
Is this programme right for you?
What you'll need
- Basic understanding of customer service
- English proficiency
- Access to internet
What to bring
- Laptop/Tablet
- Internet Connection
- Notepad & Pen
Leave with proof, not just knowledge
Complete the programme to earn a TESA Certificate of Completion you can share with your employer and across your professional network. A final assessment must be passed to qualify.
- Verifiable certificate issued in your name
- Shareable with employers and on LinkedIn
- Awarded on passing the final assessment (95%)
Register for TESA Customer Experience Transformation...
Complete your registration below and get immediate access to your programme dashboard.
Dates & logistics
- StartsThu, Oct 1, 2026
- EndsWed, Oct 28, 2026
- Duration4 Weeks
- DeliveryLive Online
- LocationOnline
- Status Open
Secure checkout · full payment or instalments
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